Utility Billing Information

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Water Meter Replacement Project

As part of an ongoing effort to deliver best-in-class service to our customers, the Town of Silverthorne is embarking on an exciting new project that will upgrade all water meters to advanced metering technology. This important project will make a big difference in how you manage your usage, control your bills and are notified about potential leaks in your home. In addition to supporting environmental stewardship, this project will enable the Town of Silverthorne to provide enhanced customer service and improve operational efficiencies.

Learn more about the project and schedule your water meter replacement appointment here.

Pay Bills Online

Pay Utility Bill Online

Request Utility Account or Update Utility Billing Information

Solicitar Cuenta de Servicios Públicos o Actualizar Información de Facturación de Servicios Públicos

For information or questions about your water/sewer bill, contact the Accounts Receivable Administrator by email or at 970-262-7310.

For information or questions about water or sewer tap fees and EQR’s, contact the Utility Manager by email or at 970-262-7344.

Payments

Bills are issued quarterly in January, April, July and October, and are due on the last day of the month in which they are issued. There is a $10.00 fee for all paper billing, sign up for paperless statements with these instructions.

Online Payment Option: Sign up for Auto Pay or make a one-time payment using the Xpress Bill Pay payment portal. Please see Xpress Bill Pay information and first time user instructions for assistance.
By Mail: Town of Silverthorne, PO Box 1309, Silverthorne, CO 80498. Please include stub from water/sewer bill or write your account number on your check or money order.
In Person and After Hours: Town Hall, 601 Center Circle Drive, Silverthorne, CO 80498.

Water and Sewer Rates

Water and Sewer quarterly flat rates are calculated as follows, per Equivalent Residential Unit (EQR) or average household:

Water Flat Rate: $56.40
Sewer Flat Rate: $126.12

EQR

$1.50/EQR/QTR/1,000 gallons for 0 to 15,000 gallons consumed
$3.00/EQR/QTR/1,000 gallons for 15,001 to 30,000 gallons consumed
$4.45/EQR/QTR/1,000 gallons for 30,001 to 50,000 gallons consumed
$6.34/EQR/QTR/1,000 gallons for 50,001 and higher gallons consumed

An EQR is an Equivalent Residential Unit. A single-family residence up to three bedrooms and three bathrooms is equal to one EQR. Each additional bed or bath is an additional 0.1 EQR. For example, a three bed/four bath house is 1.1 EQR and would pay the water flat rate $56.40 x 1.1 = $62.04 for water plus usage.

Stormwater Management Fee

An increased level of maintenance is necessary to address the Town’s aging infrastructure. This fee will help reduce the potential for property damage due to stormwater drainage and maintain the local water quality.

Residential properties are charged $20.79 per quarter.

Commercial properties have a tiered rate based on impermeable surface:

$5.78/month for 0-10,000 Sq. Ft. ($17.33/qtr)
$11.55/mo.: 10,001-40,000 Sq. Ft. ($34.65/qtr)
$57.75/mo.: 40,001-100,000 Sq. Ft. ($173.25/qtr)
$115.50/mo.: 100,001+ Sq. Ft. ($346.50/qtr)

Water and Sewer Tap Fees

Water and sewer tap fees have been established so that new development pays for the increased water and sewer service it requires, helping the Town pay for future expansion. These fees are collected by Community Development before issuing a building permit for new businesses or residences. They also determine the number of equivalent residential units (EQRs) a building will require.

The tap fees per EQR are:

Water Tap Rate: $9,000.00
Sewer Tap Rate: $7,600.00

Notes from the Town of Silverthorne Utility Department

Every business and residence in Silverthorne has a water meter to measure the amount of water being used. The Town's Utility Department has upgraded the radio transmitter components on the water meters, allowing daily remote monitoring.

In the event of a water emergency, our staff relies on accurate contact information. Please share updated phone numbers and email addresses by contacting the Accounts Receivable Administrator by email; please use your street address as the subject line.

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